Last Updated: 6 May 2026

 

Activ8 Intelligence Limited is the data controller in respect of Personal Data collected through this website.

Our registered office is at Estate House, Evesham Street, Redditch, Worcestershire, B97 4HP and we are registered in England under company number 05384841.

If you wish to contact us about any aspect of this Policy, including to exercise your data protection rights or make a complaint about how we handle your Personal Data, you can contact us at:

Email: info@illumin8hr.com

Postal address: Market House, 61 High Street, Tring, Hertfordshire, HP23 4AB.

This Policy explains how we collect, use and protect Personal Data when you visit our website, contact us, or submit an enquiry through our website.

 

Personal Data Collected

We may collect, use, store and transfer different kinds of Personal Data about you, such as:

• Contact data, which may include your name, job title, business name, email address and telephone number.
• Enquiry and correspondence data, which may include the content of enquiries made via contact forms on this website and records of communications with you.
• Usage data, which may include information about how you use our website.
• Technical data, which may include your IP address, browser type and version, device information, operating system, time zone setting, location information, server logs and other information about the devices you use to access our website.
• Marketing data, which may include your preferences in receiving marketing from us.

 

We do not intentionally collect any special categories of Personal Data through this website. Special category data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information and genetic or biometric data.

Please do not include sensitive Personal Data in website forms unless it is necessary for your enquiry.

 

How we collect your Personal Data

We may use the following methods to collect data from you and about you:

• Direct interaction – you may give us your contact, enquiry or correspondence data by filling in forms on our website, contacting us by email or telephone, or otherwise communicating with us.
• Website forms – where you submit an enquiry through the website, the information you provide is directed to a shared mailbox: info@illumin8hr.com. It may be accessed by authorised staff responsible for handling enquiries.
• Automated technologies – as you use our website, we may automatically collect usage and technical data about your device, browsing actions and interactions by using cookies, server logs or similar technologies.
• Third-party services – where used, we may receive usage or technical data from third-party services such as analytics providers, cookie consent tools, website hosting providers, website platform providers, security tools or similar website operation services.

 

How we use your Personal Data

We may process your Personal Data for the following purposes:

Contact and enquiry data

We may use your contact and enquiry data to respond to enquiries submitted through our website or sent to us directly, provide information about our services, and manage our communications with you.

The legal basis for this processing is our legitimate interests in responding to enquiries and managing business communications. Where your enquiry relates to a potential contract or service, we may also process your data to take steps at your request before entering into a contract.

 

 

 

Correspondence data

We may process information contained in, or relating to, any communication that you send to us. This may include the communication content and related metadata.

The legal basis for this processing is our legitimate interests in communicating with you, keeping appropriate business records and managing our relationship with you.

 

Usage and technical data

We may process usage and technical data to operate, maintain, secure and improve our website, monitor website performance, troubleshoot issues, understand how visitors use the website and protect against misuse.

The legal basis for this processing is our legitimate interests in operating, securing and improving our website.

 

Marketing data

We may occasionally send you information about our services where permitted by law. We will only send electronic marketing where we have a lawful basis to do so and, where consent is required, we will ask for it.

You can opt out of marketing communications at any time by contacting us at info@illumin8hr.com or by using any unsubscribe option provided in our communications.

 

Cookies and analytics

Where analytics or non-essential cookies are used, we use them to understand how visitors use the website and to improve its content and performance.

Where required by law, we will ask for your consent before setting non-essential cookies or similar technologies. You can manage your cookie choices through the cookie banner or preference controls provided on the website.

 

Other processing activities

In addition to the specific purposes set out above, we may process Personal Data where this is necessary to comply with a legal obligation, respond to lawful requests, resolve disputes, protect our legal rights, or protect the vital interests of an individual.

 

Sharing your Personal Data with others

We do not sell your Personal Data.

We may share Personal Data with trusted third parties where necessary for the purposes described in this Policy. These may include:

• website hosting providers;
• website platform, content management system, form, plugin, security and IT support providers;
• email and communications providers;
• analytics and cookie consent providers, where used;
• professional advisers, such as legal, audit or compliance advisers;
• group companies, where relevant for administration, governance or enquiry handling; and
• regulators, public authorities, courts or law enforcement bodies where required by law.

These third parties are only permitted to process Personal Data for authorised purposes and, where they act as processors, under appropriate contractual arrangements.

 

Hosting and website operation

Our website is hosted and operated using third-party website, hosting and IT service providers. These providers may process limited Personal Data on our behalf where necessary to host, secure, maintain and support the website. This may include technical information such as IP addresses, device and browser information, server logs, security logs, cookie preference information, and information submitted through website forms.

We may also use website platform, content management system, form, plugin and security providers to operate and manage the website. These suppliers are only permitted to process Personal Data for authorised purposes and under appropriate contractual arrangements.

 

International visitors and international transfers

We are established in the United Kingdom and this Policy is primarily intended to explain how we handle Personal Data in accordance with UK data protection law, including the UK GDPR, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations.

If you access this website or contact us from outside the UK, other data protection laws may also apply depending on your location and our relationship with you. Where those laws apply, we will handle your Personal Data in accordance with our applicable legal obligations.

Some of our service providers may process Personal Data outside the UK. Where this happens, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.

You may contact us using the details in this Policy if you would like further information about the safeguards we use for international transfers.

 

Retention of your Personal Data

Personal Data that we process for any purpose shall not be kept for longer than is necessary for that purpose.

We may retain Personal Data where retention is necessary for the purposes for which it was collected, including to satisfy legal, accounting, reporting, governance or regulatory requirements.

In general:

• website enquiry records and related correspondence are kept for as long as necessary to respond to and manage the enquiry, and for a reasonable period afterwards in case of follow-up queries, unless the enquiry becomes part of an ongoing customer, supplier or business relationship;
• emails and correspondence are kept in accordance with our internal retention requirements;
• technical information, such as website server logs, security logs and analytics information, is kept for the period needed to operate, secure, monitor and improve the website, taking account of our website and analytics settings and the retention periods applied by our service providers;
• marketing suppression records may be kept for as long as necessary to ensure we respect opt-out requests; and
• we may retain Personal Data for longer where necessary to establish, exercise or defend legal claims, comply with legal obligations, or deal with complaints or regulatory matters.

We review the Personal Data we hold and delete or anonymise it when it is no longer required.

 

Your rights

 

You have rights under data protection law in relation to your Personal Data. These may include:

• the right to access your Personal Data;
• the right to rectify inaccurate or incomplete Personal Data;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• the right to withdraw consent, where we rely on consent; and
• the right to complain to a supervisory authority.

These rights are not absolute and may not apply in every case.

You may exercise any of your rights in relation to your Personal Data by contacting us using the details at the start of this Policy. We may need to verify your identity before responding to your request.

 

Complaints

If you are unhappy with how we handle your Personal Data, please contact us first using the details in this Policy so that we can try to resolve your concerns.

We will acknowledge data protection complaints within 30 days of receipt and will take appropriate steps to investigate and respond without undue delay.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office

Website: www.ico.org.uk

Telephone: 0303 123 1113

If you are located outside the UK, you may also have the right to complain to another relevant data protection authority where applicable.

 

Use of Cookies

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They are widely used to make websites work, improve user experience, and provide information to website owners.

Our website uses cookies and similar technologies. Some cookies are necessary for the website to work properly. Others, such as analytics cookies, help us understand how the website is used and improve its performance.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can accept, decline or manage cookies using the cookie banner or preference controls on the website.

You can also usually modify your browser settings to decline cookies, but this may prevent you from taking full advantage of the website.

 

Use of Social Media

Through our website, we may provide links to interact with our social media pages, including LinkedIn and other platforms.

If you choose to interact with us through social media or follow links from our website to third-party websites or platforms, your Personal Data may be processed by those third parties in accordance with their own privacy notices.

We are not responsible for the privacy practices of websites or platforms that we do not control. We recommend that you read the privacy information provided by each platform or third-party website before interacting with them.

 

Automated decision-making

We do not use Personal Data collected through this website for automated decision-making that has legal or similarly significant effects on individuals.

 

Changes to this Policy

We may update this Policy from time to time. The latest version will be published on this website.